Why Hire Certified Movers?

Planning a relocation should be exciting, whether you're moving across town or to a new country. Perhaps you've accepted an exciting new job overseas, or you're planning to relocate to another state. The next step is to find the right team to manage your move. While you might be tempted to save money by handling the move yourself or using uncertified help, this often leads to complications that can quickly become costly and time-consuming. 

Hiring certified movers is a decision that prioritizes safety, efficiency and peace of mind. Certified professionals, such as Atlas International, are specially trained and licensed and work in line with industry standards that protect your belongings and ensure a smooth relocation. With their expertise and the assurance of reliable service, certified movers handle your transition every step of the way, helping you avoid the risks and complications that can arise from working with an unqualified team. 

In this article, we explore what certified movers are and how to hire a moving company you can trust. We also address common concerns about costs, legitimacy and what to look for when choosing a moving company. 

What Are Certified Movers?

Whether you’re planning a local or international move, it’s important to understand the distinction between certified and uncertified moving services. After all, you’re trusting your moving company with your most prized and valuable possessions. 

In a nutshell, certified movers are professional moving companies that meet strict industry standards and carry certifications, licenses and insurance. These credentials set them apart as knowledgeable, reliable and capable of handling complex relocations. In short, they offer a level of quality that uncertified movers can’t match. 

Understanding Certification in the Moving Industry

Certification for moving companies is much more than a label. It’s a solid sign that a company is committed to following best practices and offering high-quality services. Certified moving companies go through vetting and continuous training to ensure they comply with high standards in customer service, safety and operational efficiency. For a company to gain certified status, it must meet specific criteria and be subject to evaluation from industry associations and independent organizations. 

For example, in the US, the American Moving & Storage Association and the Federal Motor Carrier Safety Administration are two of the most well-known certifying organizations. Any moving company certified by these bodies must comply with standards regarding licensing, insurance coverage, customer care and ethical business practices. 

Why Certification Matters

As a client of a moving company, certification should be your top priority. There are many companies to choose from, and if you’re not careful, you could unwittingly choose an unlicensed and unscrupulous company that cuts corners and doesn’t respect or uphold industry standards. Certification helps weed out these companies by setting a clear benchmark only the most reputable moving companies can meet. 

Certification ensures movers are trained, knowledgeable and experienced. This gives clients confidence that every aspect of their move is handled with professionalism. Certified movers have established protocols and procedures to deliver a reliable and efficient service. This dedication to professionalism means they're accountable for every part of the move, reducing the likelihood of delays, mistakes or issues that could disrupt your move. 

Licensing and Why It’s Important

Another essential aspect of mover certification is licensing. Licensed movers meet local and international laws governing the transportation of goods. In the United States, all interstate moving companies must register with the FMCSA, which issues a USDOT Number as a unique identifier. This licensing legally permits a moving company to operate across state lines and signifies that it meets federal requirements for liability insurance, financial responsibility and safety standards. 

For international movers, additional licensing requirements may apply. For example, there may be a requirement to only collaborate with licensed agents in destination countries. These agents ensure your belongings pass smoothly through customs, reducing delays and legal issues. When hiring certified movers, you gain access to a network of professionals with the expertise to handle international regulations and logistics seamlessly. 

Insurance: Protection for Your Belongings Every Step of the Way

Insurance is another layer of protection certified movers provide. While a certified moving company is always insured, not all insured movers are certified. Certification requires insurance, but it also involves meeting additional standards for quality, reliability and ethics. 

Moving, whether to another country or across states, carries risk. Your items could be damaged, lost or delayed during transit. Certified movers provide valuation coverage and insurance options to protect your belongings throughout their journey. 

The types of coverage a certified moving company might offer include:

• Basic Carrier Liability coverage: This is the minimum coverage required by law and is typically included in any move. While this coverage is free, it offers limited protection and only covers a fraction of an item’s value. 
• Full Value Protection: This option provides more comprehensive coverage and ensures that if something is lost or damaged, the moving company repairs, replaces or compensates for the item's full value. FVP is ideal for high-value or sentimental items and gives you added security during the relocation. 
• Additional third-party insurance: There may be times when your moving company needs to collaborate with third-party insurance companies. For example, if you’re moving fine art or planning an international move, you might need specialist insurance. A certified mover works closely with you to ensure all risks are covered adequately. 

High Standards as Standard

Certified movers work to a strict code of ethics and standards, ensuring they conduct business responsibly. Ethical guidelines help protect clients from unethical practices, such as hidden fees, mishandling of goods or inadequate communication. Certified movers must be transparent about pricing so clients aren't faced with unexpected charges or other surprises. 

This ethical commitment also extends to how companies handle disputes and claims. Certified moving companies are typically required to have formal dispute resolution processes in place. If a client isn’t satisfied with the service they receive, there should be clear steps to address and resolve issues professionally. 

Continuous Training for Great Service

As technology, equipment and customer expectations evolve, moving standards must keep up. It’s essential for certified moving companies to stay up-to-date with industry advancements, whether by adopting new packing techniques, investing in shipment tracking software or improving customer communication. 

A continuous program of training is especially important for companies that handle international moves. From staying informed of new customs regulations to understanding shipping logistics and international safety protocols, companies need to be one step ahead to stay certified. 

Benefits of Hiring Certified Movers

There are many benefits to hiring certified movers in addition to ensuring a smooth and stress-free experience. Certification also ensures they operate efficiently and responsibly, no matter where your move takes you. Here’s a quick look at the benefits of using a certified moving company:

• Expertise: Certified movers are trained professionals who understand the best practices of packing, loading and transporting belongings with the utmost care. 
• Safety: A certified moving team takes additional steps to prevent damage, ensuring your items arrive safely and intact. 
• Efficiency: Certified movers possess the skills and resources to complete your move within a set time frame, ensuring disruptions to your schedule are limited. 
• Insurance protection: You can rest easy when you use a certified company, as they provide the reassurance of comprehensive insurance coverage. 

Scenario: How Hiring Certified Movers Ensured a Safe and Seamless Move From New York to London

Imagine you’re moving from New York to London for a new job opportunity. You own several valuable items, including antique furniture passed down through the generations, high-end electronics and a collection of delicate artwork. Yours is a complex move, and it might be tempting to go with a more affordable moving company that handles international shipments. However, after doing some research, you decide to hire a certified moving company instead. 

Hiring a certified moving company benefits you through: 

• Premove planning and expertise: Your move starts with a thorough premove assessment to understand your needs. The certified mover offers options suited to your move, from discussing the logistics of transporting valuable items internationally to offering custom crating for artwork. 
• Seamless coordination across borders: Certified movers often have partnerships with trusted agents in destination countries. In this particular scenario, the company’s agent in London coordinates with the New York mover, ensuring all items are handled seamlessly from one port to another. They manage customs paperwork and local regulations, potentially reducing delays. 
• Comprehensive insurance: During the planning phase, your mover explains the moving options available for your international relocation. They should offer full-value protection for your antiques and artwork and give you peace of mind that your items are protected in transit. 
• Professional packing and transport: Certified movers are trained in packing items of varying sizes and fragility. For example, your artwork should be packed in specialized boxes to avoid damage, and your antiques need to be wrapped and crated to prevent dents and scratches. Many companies use air-ride trucks specially adapted to reduce the chance of impact damage. 
• Efficient unloading and setup: Once your items arrive safely in London, it’s time for unloading and assembly. Unlike uncertified movers, who might not take responsibility for your items beyond delivery, a certified team ensures everything is set up and placed to your exact requirements. 
• Customer support and accountability: After the move, you notice a small scuff on one of your antique tables. With a certified move, the claims process is streamlined and transparent. Their commitment to industry standards means they quickly assess and address the issue, offering compensation or repairs. 

In this scenario, you can see how the benefits of using a certified mover can make a significant difference to the process. Rather than facing the risks of customs delays, damaged items or hidden fees, you can focus on your new beginning in London (or wherever your move takes you). 

Addressing Common Concerns About Hiring Movers

While some people are hesitant due to concerns about costs and trust, there are undeniable benefits to hiring certified movers.

Perception of High Costs: Is It Worth It?

Moving can be an expensive process, especially if you're moving your items overseas. However, when you use a certified moving company, these costs are often justified by the level of service you experience. 

A professional moving team handles every aspect of the moving process, from arranging packing and safe transport to handling customs and unpacking. They also save you time, allowing you to focus on other aspects of your move, such as preparing for your new job or finding a school for your children. 

The Hidden Costs of DIY Moves

Handing your relocation yourself is a budget-friendly option that might sound tempting. However, the costs and potential risks can escalate quickly. Some of the most commonly overlooked costs include: 

• Rental trucks and fuel: You need an appropriate vehicle to move your belongings. Unless you own a large truck, you'll have to rent one and pay for the fuel. This can be costly if you’re moving a long distance. 
• Packing supplies: It’s important to protect your items in transit. You need strong boxes, bubble wrap and packing tape and free time to pack your items. Fragile items may also require specialty materials to protect them during their journey. 
• Damage and repairs: Accidental damage is a big risk during a DIY move, and there's no insurance to fall back on when things go wrong. Whether it’s broken electronics or scratched furniture, the cost of replacing or repairing damaged items can add up. 
• Lost time and labor costs: Moving is time-consuming. You may need time off work and require the assistance of friends or family. 

How to Verify the Legitimacy of a Certified Mover

When selecting a certified mover, you should be confident in their legitimacy and credentials. Certified movers are often members of reputable industry organizations, such as the American Carrier Safety Administration, or registered with the FMCSA for interstate moves. These credentials confirm that a company meets industry standards for safety, insurance and ethical practices. 

You can verify the legitimacy of any certified mover by following the steps below: 

1. Check licensing: For international or interstate moves, a USDOT number (issued by the FMCSA) is essential. This number confirms the company is authorized to transport goods across state lines. 
2. Read testimonials and reviews: Look at verified customer reviews on platforms such as Google, the Better Business Bureau or sites specific to the moving industry. 
3. Request proof of insurance and certification: Legitimate certified movers are happy to provide documentation that proves their certification and insurance coverage. 

Doing your research before selecting a moving company can help ensure a smooth moving day, and verifying credentials protects you from low-quality service and fraud. 

The Process of Hiring Certified Movers

If you’re ready to hire a certified moving company, following the steps below can ensure you select a trusted team and secure the best value for your investment. 

Step 1: Do Your Research 

Start by making a list of certified moving companies to assist with your move. If you’re moving overseas, it’s essential to choose a company with experience in handling global moves. They are likely familiar with international shipping logistics, customs regulations and collaborating with local agents. Websites such as the American Trucking Associations or FMCSA’s mover database can be useful for verifying certified companies. 

Step 2: Compare Services and Request Quotes 

Once you have a list of companies, you can request quotes. This might involve filling out an online form or requesting a free consultation to assess your needs. You should expect to receive a detailed estimate based on the move size, distance and additional services required.

Step 3: Verify Certifications and Insurance Coverage

When hiring a mover, it’s essential to check certification and insurance. Request proof of certifications and confirm they hold adequate insurance coverage. At the very least, they should provide liability insurance and valuation coverage for your items during the move. They should also provide insurance coverage for high-value items through their policy or a third party. 

Step 4: Schedule a Consultation and In-Home Estimate

One of the best ways for a moving company to understand your moving needs is to arrange an in-home or virtual consultation. It’s also a great way to gauge a company’s professionalism and expertise. During this meeting, the mover takes an inventory of your belongings, considering items that require special handling or packing. This step is particularly important if you have valuable or fragile items, such as in the New York to London scenario, where antique furniture and artwork may require special handling and crating. 

Step 5: Review the Contract

Once you’ve chosen a certified mover, review the contract before you sign on the dotted line. Make sure all services, costs, special considerations, timelines and insurance coverage are correct. Ask questions if you're unsure about any part of the contract or if there are unexplained costs. Steer clear of companies that don’t offer a written agreement or are vague about what they're responsible for on moving day.  

Step 6: Confirm and Get Ready for Moving Day

Contact your moving company several days before your scheduled move to confirm the details, such as the arrival time or final instructions. Ask any questions now to avoid delays on the day or at other points during the move. A clear plan for moving day ensures everything goes smoothly and your movers execute each step efficiently. 

Make Your Next Move With Confidence

Hiring certified movers is essential for a successful and confident move. From ensuring your items reach their destination safely to handling customs documentation, certified movers provide experience and value where it counts. 

Atlas International is certified, offers decades of experience, and ensures a seamless moving experience every time. We specialize in international moves and have helped many clients relocate overseas. No matter where life takes you next, you can trust our team to take care of every aspect of your relocation and transition. Contact Atlas today for a free quote or to learn how our certified moving services can be tailored to your specific needs.